Privacy Policy

At PetroLink, powered by ProMatrix AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fuel management platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, company details
• Vehicle Information: License plates, vehicle types, fleet details
• Transaction Data: Fuel purchases, payment information, location data
• Usage Information: How you interact with our platform

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With vendors who perform services on our behalf
• Business Partners: With petrol stations for transaction processing
• Legal Requirements: When required by law or legal process
• Business Transfers: In connection with mergers or acquisitions
• Consent: With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

As ProMatrix AI operates from Riyadh, Saudi Arabia, your information may be transferred to and processed in the Kingdom of Saudi Arabia. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including the Saudi Personal Data Protection Law (PDPL).

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: