Terms of Service

Last updated: October 19, 2025

Welcome to PetroLink. These Terms of Service ("Terms") govern your use of our fuel management platform and services provided by ProMatrix AI. By accessing or using PetroLink, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using PetroLink services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Service Description

PetroLink provides a comprehensive fuel management platform that includes:

  • Digital wallet system for fuel purchases
  • Fleet management tools
  • Real-time transaction tracking
  • Analytics and reporting features
  • Driver and vehicle management

3. Account Registration

To use PetroLink services, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account

4. User Responsibilities

You agree to:

  • Use the service only for lawful purposes
  • Not attempt to gain unauthorized access to any systems
  • Not interfere with or disrupt the service
  • Comply with all applicable laws and regulations

5. Payment Terms

All payments made through PetroLink are:

  • Subject to our current pricing
  • Non-refundable unless otherwise stated
  • Processed securely through approved payment methods
  • Subject to applicable taxes and fees

6. Privacy

Your use of PetroLink is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

7. Limitation of Liability

PetroLink shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

8. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the platform. Your continued use constitutes acceptance of the modified Terms.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

ProMatrix AI

Website: promatrix.ai

Email: info@promatrix.ai

Address: Riyadh, Saudi Arabia